Incidents reported on status page for SciSpace https://status.scispace.com/ https://d1lppblt9t2x15.cloudfront.net/logos/48005a3c007340f08323011e37e5900a.png https://status.scispace.com/ en https://status.scispace.com/incident/945706 Wed, 22 Jul 2026 06:00:00 -0000 https://status.scispace.com/incident/945706#efb5da1c348024717ba4c9db480972baefde98c7a996a61f123ece2fa737f4df Maintenance completed https://status.scispace.com/incident/945706 Wed, 22 Jul 2026 05:00:00 -0000 https://status.scispace.com/incident/945706#6986e3f0d012216542101edbcecee8ffa06c057a556768be67a6f17685ae9f52 Maintenance ended https://status.scispace.com/incident/405697 Mon, 29 Jul 2024 17:15:00 -0000 https://status.scispace.com/incident/405697#4b3dba5a80e273ae8eebcd8c8557b6762651473314ed559c0311e1521bf9912a We have successfully upgraded our database clusters. Systems are operating normally. https://status.scispace.com/incident/405697 Mon, 29 Jul 2024 17:09:00 -0000 https://status.scispace.com/incident/405697#779c1f2bb5f75b9623a78989df376191cb49e8087542e2ca0683fd5b3a185ec0 We're upgrading our databases to support elevated traffic. Sorry for the inconvenience. https://status.scispace.com/incident/402838 Wed, 24 Jul 2024 08:07:00 -0000 https://status.scispace.com/incident/402838#329738e2026aac4cfde95b7e30b6512adfdc79c4e6197b6d7da9029a2eec0c7c We identified the issue and fixed it. https://status.scispace.com/incident/402838 Wed, 24 Jul 2024 07:20:00 -0000 https://status.scispace.com/incident/402838#dfcfd0e89e99f52254efac21f1e424d72e02c4ff69c7e6f933645946b191fd42 We are currently investigating our infra for the Outage. https://status.scispace.com/incident/398768 Tue, 16 Jul 2024 07:22:00 -0000 https://status.scispace.com/incident/398768#d466f1c87394222cb0f6d06332add5476a5be25d006bf2fbb24d720e68f6ca71 We have identified the cause and resolved the issue https://status.scispace.com/incident/398768 Tue, 16 Jul 2024 06:20:00 -0000 https://status.scispace.com/incident/398768#83dca1fe6939376256907e02e3d48acb1e8d62a9f370903a4ab00a33dd0c5556 We experienced an outage today due to a database index crash, resulting in approximately 1 hour of downtime. The site is back online but may experience degraded performance as we work towards full resolution. Thank you for your patience. https://status.scispace.com/incident/398768 Tue, 16 Jul 2024 05:30:00 -0000 https://status.scispace.com/incident/398768#b8f50aefdd465f894524bda15313debdf075d686d278d959dc9ab432a43005ac **Actions Taken**: 1. Identified the issue with the database index. 2. Isolated the affected table 3. Rebuilding the affected index https://status.scispace.com/incident/398768 Tue, 16 Jul 2024 05:15:00 -0000 https://status.scispace.com/incident/398768#ee679ff7f871ce525682631014c379f8cfe996634b86c9dd5d5032248a39a456 **Impact**: During this period, users experienced service disruptions and were unable to access our application due to a database index crash. This affected all major functionalities relying on database operations. **Root Cause**: A critical database index became corrupted, leading to a complete failure in database queries and subsequent downtime.