We have identified the cause and resolved the issue

We experienced an outage today due to a database index crash, resulting in approximately 1 hour of downtime. The site is back online but may experience degraded performance as we work towards full resolution. Thank you for your patience.

Actions Taken:
1. Identified the issue with the database index.
2. Isolated the affected table
3. Rebuilding the affected index

Impact: During this period, users experienced service disruptions and were unable to access our application due to a database index crash. This affected all major functionalities relying on database operations.

Root Cause: A critical database index became corrupted, leading to a complete failure in database queries and subsequent downtime.